Elder abuse - Police fail to act

A new report on elder abuse has been issued by Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) highlights the failure of Police forces and the Crown Prosecution Service (CPS) to deal with crime against older people.

As most local authority Deputyship teams are aware, getting the police to act on a crime is extremely hard even if the evidence is supplied proving guilt.

As the average age of the population increases, almost inevitably, the amount of crime committed towards older people will increase as well. The report found that the police have only a “superficial understanding” of the nature and extent of crimes against older people and that the Police and CPS lacked any joint cohesive and focused strategy to deal with older victims of crime. The report looked at 192 cases in total, from forces across the country. Of those cases reviewed it was discovered that in 101 cases the care was not appropriate. Of the cases inspected 153 should have been referred to the local authority under safeguarding procedures, in fact only 76 were referred.

The investigation was carried out in the following forces - Greater Manchester, North Wales, Dorset, Humberside, Cambridgeshire and Gloucestershire.

Responding to the report John Beer, the chair of Action on Elder Abuse, said: “This is a truly damning report about the way the criminal justice system treats older victims. Action on Elder Abuse has led the call for a specific offence or aggravating factor of elder abuse, in recognition of the devastating impact crime has on older victims. As a society we already recognise that where a victim is targeted because of their race, religion, sexual identity or disability, a tougher sentence should apply.”

The following recommendations have been made -

  • The National Police Chiefs Council (NPCC) and the CPS should, within six months, agree a definition of what constitutes an older victim and take a coordinated approach to understand and respond to the problem.
  • The NPCC should, within six months, establish a standard way for police forces to conduct a victim needs assessment.
  • The NPCC and College of Policing (COP) should, within six months, develop a strategy for how the police service should respond to the problems faced by older people, and agree who should be responsible for it.
  • The NPCC and COP should, as a matter of urgency, develop guidelines and training for officers involved in adult safeguarding procedures.

The report can be read in full on the HMICFRS website via the link below.

HMICFRS report on Crime against Older People


Farewell and Hello

Alan Eccles, Public Guardian and Chief Executive of the Office of the Public Guardian (OPG), retires from service at the end of June. His successor, who takes up his role on the 1st July, is Nick Goodwin.

Eccles replaced Martin John in 2012 and has overseen a transformation of the OPG's services including an increase in take up of Lasting Powers of Attornies and better communication between Deputies and the OPG.

You can read more on the OPG Blog page here.

LPS - Prepare for change

Liberty Protection Safeguards are due to be implemented in the autumn next year, later than initially expected.

Caroline Dinenage, Care Minister, announced that they would come into force from 1 October 2020, she also stated that the various agencies would work with stakeholders to develop draft chapters for the Code of Practice. The public will be able to comment following a consultation after the code of practice has been drafted. The final draft of the act will be laid before parliament in Spring 2020, together with a final set of regulations.

Dinenage also stated that the Mental Capacity Code of Practice will also be updated alongside the new legislation.

Councils will discover shortly what is expected of them as the Government will be issuing new guidance to them, helping them prepare. The Government will be developing training programs in order to support staff and approve professionals who will act as the new Approved Mental Capacity Professionals (AMCP)




New OPG Blog - Investigations

Head of investigations at the OPG,Ria Baxendale, has published a new blog on the OPG website setting out how they (the OPG) deal with investigations of Deputies and Attornies.

You can read more here: OPG Investigations

New OPG business plan

The Office of the Public Guardian have published their buisness plan for the year ahead, setting out their vision and targets for the next year.

Over the past year the OPG appeared to have hit the majority of their published service targets apart from the time it takes to review a Deputy's report.

The OPG has, again, stated it wishes to increase the uptake in LPA's pushing people toward the electronic version.

You can read the full report on the OPG website - OPG Business Plan 2019-20

Public Health Act Funerals "Not fit for purpose"

Originally published on Legal Fures - 10/06/19 - Though not necessarily under the remit of Deputyship, many teams will undertake PHA Funerals or have some involvement with them:


The legislation that gives local authorities the statutory powers to carry out funerals is not fit for purpose.

That’s what council officers told us at the second Finders International Public Health Act Funerals conference, which took place on 2nd May this year, and was attended by representatives of councils from all over England and Wales.

The legislation, which has been in place for more than thirty years, does not consider how attitudes have changed towards funerals in society and how we carry out funerals. Families are more fragmented and don’t necessarily feel obliged to make funeral arrangements for next of kin they may have had little or no contact with. Given recent rises in the amount of funerals undertaken by local authorities, it is only set to increase in the near future.

Minimum standards

Council officers at the conference felt that any reform should set out a minimum standard, although they could not agree on how this might be enforced. Some local authorities opt to cremate whilst others bury, but there is no standard practice. Should legislation make sure a deceased person’s wishes are adhered to (if they are known) and how would this be done?

As the Competition and Markets Authority is carrying out a review of the funeral industry in the wake of rising costs and is proposing a funerals regulator, perhaps the role of ensuring standards could be placed with them?

The majority thought that the word ‘paupers’ should not be used, with some officers reporting they found it to be offensive. Officers felt that the word does not show the deceased dignity and respect.

Little to no funding

Another point raised at the conference is that there is little or no funding within authorities for the provision of statutory funerals. Further discussions took place about a national funeral fund, with a radical suggestion that there should be a state grant paid from National Insurance contributions.

Certainly, everyone agreed that the Department of Work and Pensions (DWP) Social Fund is not fit for purpose, and a new way of state assistance needs to be found. The vast majority reported how difficult it is for people to claim and how little they receive to pay towards funerals from the DWP.

Staff have called for better awareness of their role by financial institutions. Once a person dies, GDPR does not apply to the deceased. Many officers reported their experiences where banks and other institutions make it extremely difficult for them to discover if the deceased left any assets.

Access to online accounts

They also said it was difficult to access the deceased’s emails and social media accounts, as sometimes emails and social media accounts can help officers trace families easily and quickly.

David Lockwood, Finders International Public Sector Development Manager and a former Public Health Act Funerals Officer, said: “It’s clear how dedicated council officers are in providing the best service possible despite the severe financial restrictions in place.

“These officers deserve the recognition for the service they provide to their communities and their continued dedication. We at Finders International do everything possible to support them with our free events and the advice we offer on our website, and we will continue to do so.”

Finders International has a funeral fund that can be used by public sector bodies to subsidise public health act funerals in cases that meet the criteria. Find out more about our service here.

Our sister site - www.publichealthfunerals.org - has news and information regarding statutory funerals

OPG Issue new Investment Guidance

The Office of the Public Guardian has issued new guidance on Investments.

The guide is for those managing LPA's and Deputyship orders.

It sets out what can and cannot be done, gives links to Financial planning and goes on to remid Attornies and Deputies of their duties.

You can read more on the website here:


Frenkel Topping Deputy Day

Frenkel Topping held their annual Deputy Day in London on May 9th. The focus of the day was on Safeguarding. Delegates heard from Senior Judge Hilder at the event, as well as Paul Tregoning from the OPG,  Ruth Hughes from 5 Stone Buildings and Mark Holt from Frenkel Topping. The day was expertly hosted by BBC Radio 4 Money box presenter, Paul Lewis.

In her speech Judge Hilder highlighted that it was noted that a local authority was applying to Court using standard/similar forms (COP 9), not notifying anyone of the application.

The Court carried out an audit in January and 6 out of 10 applications failed the test.

Judge Hilder reminded delegates that their duties under Rule 9.10 and Practice Direction 9B para 4: “The Applicant must seek to identify at least three persons who are likely to have an interest…


In such cases applications will be stayed and delayed. An interim order may be made requesting that the applicant identify and notify persons - This will, of course, delay proceedings and the issuing of a final order.

Office Holder:

In another matter that will be of interest to Local Authority Deputies, the Court is concerned with Orders made where there is an ‘Office Holder’ appointed. The case law highlighted was SH (2018) EWCOP - What happens where an Office Holder is appointed and they are replaced, who supervises the change?


Judge Hilder reported that following the ruling on the case, the OPG have a duty to monitor and report any concerns back to the Court.

The Enfield vs Matrix Deputies case was, of course, highlighted. The process of calling in a bond was set out in the second ruling (Matrix 2) where the Court has to be satisfied that P has lost assets.


Judge Hilder also reported that more decisions are due in respect of the 3rd Sector and other fee collecting companies.

Pilot Schemes:

Judge Hilder went on to speak about Pilot Schemes, currently there are none active in the Court. The new Court Rules committee is up and running, the first commitment is to put the committee on a statutory basis.

With respects to mediation, it is not likely that there will be a formal pilot, instead the Court will back a voluntary scheme. If this proves that it offers benefits then there may be a formal pilot, though the OPG have their own Mediation Pilot.

On the subject of urgent orders Judge Hilder passed on a plea from the Court’s authorised officers - File Evidence. Without the evidence attached they cannot make urgent decisions, so if you need a care bill paid urgently submit a copy of the bill.

With respects to the sale of properties the Court is looking for evidence of living arrangements and, if applicable, evidence that a Dols application has been made and the standard authorisation is in place.


Paul Tregoning spoke on behalf of the OPG. Paul made it abundantly clear that the focus of the OPG is to make LPA’s more mainstream and part of life. The OPG are continuing the drive for more digital communication.

Whilst the Court have no plans for a mediation scheme, the OPG have plans for their own. As part of their investigations they find that there is no abuse but a dispute, normally sibling rivalry. Hence the reason that they have set up a pilot to try and stop matters getting to Court and preventing lengthy legal battles.

The OPG recently launched its safeguarding strategy, Paul said that their model is about protection first, investigation and resolution. The OPG that they will always help in safeguarding cases, signposting people to the right service.

In the very near future the OPG will become responsible for supervising the new “Guardians of Missing Persons” in England and Wales. This new legislation will appoint a Guardian when someone goes missing or just disappears. No one is currently able to manage their property and affairs; from July the legislation creates the new status. It will be purely for property and affairs matters and will operate like Deputyship. A new code of practice and forms are due to be introduced soon.

Finally, the Court are undertaking a campaign and pilot in the London Borough of Islington with local partners to encourage more people to make an LPA




Goodbye Dols - Hello LPS

After months of debate and amendments, the House of Lords and the Commons agreed a final version of the Mental Capacity (Amendment) Bill on the 24th April. Soon to receive Royal Assent the new model of Liberty Protection Safeguards will come into effect in spring 2020. The new model will sit alongside DoLs during an implementation stage expected to last for a year.

The Government is set to draft a new series of regulations and produce a new code of practice setting out how the LPS will work. The new code of practice will be subject of a consultation.

The Governments initial proposals for LPS, widely criticised by many charities and care organisations, have been amended but not enough to allay the fears of many groups. Chief Executive of the Voluntary Organisations Disability Group (VODG) said:

People are currently being deprived of their liberty in health and social care services without the correct authorisations in place. That is plain wrong and should be resolved by funding the existing system to work properly until acceptable new measures can be introduced. Whilst government has driven through legislation to save money we remain committed to all efforts that uphold human rights safeguards.”

VODG fear that the legislation will “dilute existing human rights safeguards and give undue power and responsibility to organisations supporting older and disabled people”. They go on to add that the bill ” includes additional financial costs being passed onto independent and voluntary sector providers with no comparable diversion of funding away from local authorities”.

Since the initial proposals made by the government, their stance has softened somewhat. Local Authorities will now be given the option of carrying out assessments or allowing them to be carried out at the Care Home, another change made to the bill is that Care Home Managers cannot commission someone with a “prescribed connection” to the home. It is hoped that this will end any potential conflicts of interest. Approved Mental Capacity Professionals (AMCPs) will see their role increased in a response to those concerns around protection of the most vulnerable members of society.

Read more about the changes on Community Care


Deputyship Day returns to the South West

Finders International are delighted to be hosting another one of its popular Deputyship Development Days in the South West of England.

The event, held at the Mercure Bristol Grand Hotel on the 13th June is free to those working in both the Public and Private sectors undertaking Deputyships. Bristol is easily accessible by road and rail from both the South West of England and South Wales

Topics to be covered will be on Financial Safeguarding, Dementia and Deputyships, An update on DOLS and the latest investments news.

Lunch and all refreshments will be provided free of charge to all delegates.

David Lockwood, organiser and Finders Public Sector Development Manager said that “we are delighted to be returning to the South West and look forward to seeing delegates return to discuss the issues that affect them all."

Sign up to this free event by clicking on the link below.